Return & Refund Policy

At Kothari Foods, customer satisfaction is our priority. We are committed to delivering fresh, high-quality food products.

• Returns are accepted only if the product is damaged, defective, or an incorrect item is delivered.
• Any return request must be made within 48 hours of receiving the order, along with clear photos or videos of the product and packaging.
• Due to the perishable nature of food products, opened, used, or partially consumed items cannot be returned or exchanged.
• Products damaged due to improper storage or handling after delivery are not eligible for return or refund.
• Once the returned product is inspected and approved, the refund or replacement will be processed within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to an error on our part.
• For bulk, wholesale, export, or customized orders, returns and refunds are subject to the terms agreed upon at the time of purchase.

For any return or refund assistance, please contact our customer support (+91 7040412345 ) team with your order details.